




Subscription FAQ
Why subscribe to Paint Numbers® instead of choosing the paintings a la carte?
Because with hundreds of designs and categories to explore, choosing one can be overwhelming. By subscribing to Paint By Numbers, we offer you the opportunity to discover the joy of creating amazing works of art without the worry of having to settle on just one design.
What if I don't like the design that I received?
We understand that artistic tastes are personal and varied. At Paint Numbers, we invite you to give the paint kit you receive a try, even if it's not initially your preferred style. Part of the excitement and fun is discovering new categories and styles that might pleasantly surprise you.
How often will I receive my monthly chart?
You will receive your monthly box on time and regularly.
After placing your order, your first painting will be shipped within 24-48 hours so you can start your art experience as soon as possible.
From there, you will receive your monthly paintings on the same day of the month in which you subscribed.
We want to make sure you enjoy a continuous and consistent experience by bringing you a new and exciting paint-by-numbers kit every month for the subscription period you choose.
Can I cancel the subscription at any time?
We understand that circumstances can change, and we want to offer you flexibility in your subscription.
After having fulfilled a minimum stay of 3 months, you will have the option to cancel your subscription at any time you want.
To do so, you can make the cancellation yourself from your account in our ecommerce.
If you prefer to receive personalized assistance, you can send us a message and we will be happy to help you with the cancellation process.
Remember that once you have canceled your subscription, your payment method will no longer be automatically charged and you will no longer receive monthly paint kits. However, you will always have the option to resubscribe in the future if you want to resume the creative experience with us or continue buying the designs that you choose from our catalog.