Subscription policy


1.- Only items purchased directly from Pintar Números will be accepted. Returned items must be in their original packaging, including accessories, manuals, and documentation.

2.- Returned items they must be useless, in the same conditions in which we sent them to you and in its original intact packaging. For this, the use of some kind of protective packaging (Polyethylene bag, kraft paper, bubble, etc.) in case the original protective packaging cannot be reused.

3.- Stains, damage of any kind, unsealing, folded cards, broken seals, torn plastic sheet will not be accepted. If the condition of the product returned to us is not conditionally acceptable, we reserve the right not to refund or exchange the item.

3.- The products that have been custom cannot be refunded or exchanged. Non-refundable items include items purchased through retailers, incorrectly purchased products already shipped, and products damaged through customer mishandling or negligence.

4.1- The right of withdrawalIt will be valid during the 14 days after the arrival of the product. In this case, the refund will be made.100% of the amount once the returned item arrives and has been evaluated.The consumer and user will have to assume the cost of the return and damage to the goods in those cases of withdrawal in which the product that is returned to us is not acceptable (according to conditions) or is sent to us from outside Spain (Peninsula).

4.2- The usual cost of sending a return is from €5, depending on the location of origin, weight and season. You can ask us the exact cost sending an email

4.3- The cost of any damage attributable to the customer that affects the product and its subsequent marketing, will be understood as complete damage and has a cost of between €4.00 and €198.00, depending on the type of product.You can check the exact cost by sending an email to

4.4- Changes and returns will be free for Spain (Peninsula) with a maximum limit of one change or one return, either voluntary or by guarantee.The following ones will have the same costs indicated in the previous point 4.2. of these policies.

5.- Returns made without a receipt may be rejected. Paint Numbers reserves the right to reject any return that does not comply with these conditions and policies accessible from all pages of our online store,framed within the current legislation in RGPD, LSSICE, LGDCU and above all, on the contractual good faith from both sides.