Shipping policy

 

ALL OUR ORDERS INCLUDE TRACKING NUMBER and REAL-TIME NOTIFICATIONS OF YOUR ORDER STATUS 

 

When will my order be processed and received?

All orders are handled and shipped from our warehouse in Spain in a maximum of 24 business hours and will ship the next day after the processing day.

Additional time may be required for your order to be processed during holidays and peak sales seasons. Please note that we do not ship on weekends.

Once shipped, the shipping times will be as follows:

 * Place your order before 4:00 p.m. to guarantee express delivery in 24 hours.

 

Will I be charged customs and taxes?

Our prices include all costs except for destinations outside of Spain (Peninsula) where you may be responsible for paying duties and taxes once you receive your order in your country, although it rarely happens.

We are not responsible for delays or costs caused and associated with the customs department of your country. For detailed information on charges, please contact your local customs office.